Preview Mode Links will not work in preview mode

fitSpot Guru

May 25, 2022

What We Cover In This Episode:

  • Determining the best time frames for late versus early cancellations [1:59]

  • Best practice for no-call, no-shows and late cancellation fees [5:26]

  • Whether or not cancellation policies should mirror themselves for all registrable types [7:12]

  • Tips for establishing and enforcing...


May 18, 2022

What We Cover In This Episode:

  • Key terms and vocabulary within the software to be aware of  [1:19]

  • The difference between a company admin and a FitSpot admin [2:38]

  • Manager’s roles within fitDEGREE, what their access allows and restricts [4:40]

  • A look at access for team members [5:58]

  • How to approach setting your...


May 11, 2022

What We Cover In This Episode:

  • Two very exciting fitDEGREE announcements from Nick [0:33]

  • Starting with the admin side of things, how you can utilize the new apps’ full potential [2:45]

  • The way that admins that have the On The Go app can utilize push notifications and client-facing reports [4:09]

  • Access levels for...


May 4, 2022

What We Cover In This Episode:

  • What we need to do with our staff before we start giving feedback [1:57]

  • Why feedback is often viewed as negative [3:30]

  • Different ways that you can provide feedback to staff members [6:18]

  • How to provide more impactful feedback to our staff members [8:25]

  • What to do to encourage your...