Jun 27, 2024
What We Cover In This Episode:
Examples of ways you can optimize the very first visit by your clients [1:08]
What Seran says is the “low-hanging fruit” of building relationships [9:03]
Why is the first visit so crucial for retention [12:38]
Some of the things that can be done to make the first visit so...
Jun 20, 2024
What We Cover In This Episode:
News with Nick and the latest of group fitness builds and mental, emotional and physical well-being [0:36]
The importance that having an effective onboarding process will have on your customer’s experience [5:04]
Integration partners that can help you communicate with your clients...
Jun 13, 2024
What We Cover In This Episode:
Seran’s journey from Wall Street to the Pilates studio - and beyond [1:15]
How she curated her approach to coaching fitness studios [7:01]
Why Seran believes so strongly that success does not have to equal stress [8:36]
Some of the main reasons that effective marketing messaging...
Jun 6, 2024
What We Cover In This Episode:
Why you’ll want to understand, analyze and anticipate the summer drops that occur in our industry [5:28]
The need to ensure great communication with everyone about your summer schedules [7:12]
How you can use this time to explore flexible membership options [8:51]
Ideas for...