Aug 29, 2022
What We Cover In This
Episode:
- The main reason for always having a membership
contract in place in your studio [1:48]
- What are the two main categories of topics it
should cover [2:37]
- A common issue that arises around autopays, and
how this can be avoided using a membership contract [3:13]
- Why you need to consider studio policy when
creating your membership contract [4:19]
- The benefits of reviewing the membership
contract in person with the client first before they sign
[6:13]
- When a client should be signing a membership
contract [6:41]
- Cherise’s thoughts on the need to have current clients resign membership contracts [7:47]
Quotes:
“The contract is there to ensure your clients agree to your policies and so you can hold them accountable to your terms. This covers a wide range of things that we’re going to talk about, but short and sweet, you’ve got to have it.” [Cherise, 2:11]
“I can tell you a million stories about all of these specific aspects of a contract that we want to be sure is very clear and very thorough, so there’s no confusion.” [Cherise, 3:12]
“I think we can all agree that sometimes when we see a very lengthy contract we may rush through it. So you want to bullet point the really important terms and not have them hidden in a four-page document, if that makes sense.” [Cherise, 3:58]
“This whole membership contract in general, for every member, if you don’t sit down with them or have them read it on their own, you’re basically just setting the type of culture you want to have at your studio. If someone doesn’t agree, it’s best to figure that out before they sign the membership [contract] and start coming.” [Nick, 5:57]
LINKS:
fitDEGREE’s Business Portal
https://calendly.com/fitdegree/support
https://www.instagram.com/fitdegree/
https://www.instagram.com/fitspot_guru/
https://www.instagram.com/fitdegree_nick/
https://www.instagram.com/megan_fitdegree/
https://www.instagram.com/whycoachingandconsulting/