Nov 28, 2022
What We Cover In This
Episode:
- Why you really need to be planning ahead for
your retention efforts as a studio owner [1:11]
- How reviewing and gathering data from last
year’s rates of conversations will help with retention
[1:59]
- Tips to help prepare for retention efforts in
the new year [4:15]
- Some retention strategies Cherise is seeing
being used right now in the industry [7:30]
Quotes:
“Unless we are testing and tracking, we are not going to know what is happening with our retention. You really have to be looking at your conversion rates to focus on what is happening with current client retention.” [Cherise, 2:23]
“We’ve got to have relationships, if we are asking people to commit to us and stay with us and not leave us, we have got to be part of that relationship as well.” [Cherise, 5:03]
“You are not going to be the
cheapest studio out there, you’re not. Boutique studios don’t have
the marketing budget like big box gyms and franchises do, that is
just the reality, so you’ve got to go above and beyond with your
value.” [Cherise, 7:14]
LINKS:
fitDEGREE’s Business Portal
https://calendly.com/fitdegree/support
https://www.instagram.com/fitdegree/
https://www.instagram.com/fitspot_guru/
https://www.instagram.com/fitdegree_nick/
https://www.instagram.com/megan_fitdegree/
https://www.instagram.com/whycoachingandconsulting/