Dec 29, 2021
What We Cover In This Episode:
- Retention focal points to pay attention to as a business owner,
and what is the biggest report to focus on when doing this
[2:30]
- Why expiring memberships need to be watched closely [5:23]
- How to handle past due bills when the situation arises
[6:45]
- The importance of checking unpaid...
Dec 22, 2021
What We Cover In This Episode:
- What to consider on reporting of intro offers, purchased and
expiring [3:35]
- Tips for if you’re looking to adjust your intro offer or
pivoting your business model [5:04]
- How to identify conversion data within the fitDEGREE system
[6:31]
- The difference between most sold versus most...
Dec 15, 2021
What We Cover In This Episode:
- Automatic refunds from the admins and client experience, and
what happens if you don’t automatically refund the client
[2:18]
- How to mark as compensated, without using auto-refund
[3:54]
- Tips for noting clients’ accounts that some type of refund other than auto-refund has been...
Dec 8, 2021
What We Cover In This Episode:
- What the main registrables are within fitDEGREE [1:02]
- The pricing options available for the different registrables
within fitDEGREE and how this will impact your business model
[2:13]
- The importance of defining your pricing model and business model before you utilize the registrables...
Dec 1, 2021
What We Cover In This Episode:
- The studio owners experience with cancellations and refunds
[2:19]
- What to realize about refunds, auto refund and/or compensation
with a non-auto refund [4:07]
- The timelines for voiding a cancellation charge within the app
[6:40]
- What a cancellation will look like from a client’s...