May 25, 2022
What We Cover In This
Episode:
- Determining the best time frames for late
versus early cancellations [1:59]
- Best practice for no-call, no-shows and late
cancellation fees [5:26]
- Whether or not cancellation policies should
mirror themselves for all registrable types
[7:12]
- Tips for establishing and enforcing...
May 18, 2022
What We Cover In This
Episode:
- Key terms and vocabulary within the software to
be aware of [1:19]
- The difference between a company admin and a
FitSpot admin [2:38]
- Manager’s roles within fitDEGREE, what their
access allows and restricts [4:40]
- A look at access for team members
[5:58]
- How to approach setting your...
May 11, 2022
What We Cover In This Episode:
- Two very exciting fitDEGREE announcements
from Nick
[0:33]
- Starting with the admin side of things, how you
can utilize the new apps’ full potential [2:45]
- The way that admins that have the On The Go app
can utilize push notifications and client-facing reports
[4:09]
- Access levels for...
May 4, 2022
What We Cover In This Episode:
- What we need to do with our staff
before we start giving feedback
[1:57]
- Why feedback is often viewed as negative
[3:30]
- Different ways that you can provide feedback to
staff members [6:18]
- How to provide more impactful feedback to our
staff members [8:25]
- What to do to encourage your...