Aug 31, 2023
What We Cover In This Episode:
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The new update that includes a tag system, the why behind it and how you can leverage it in your boutique fitness business [2:12]
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A look at the new tag management screen and the color code system that will make it easy for you to manage [9:50]
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An additional overlooked advantage that...
Aug 29, 2023
What We Cover In This Episode:
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Our “News with Nick” segment [1:00]
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The importance of having a well-structured onboarding process in place and how this will help you with member retention [3:43]
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Megan’s recent experience with a new class type that puts things into perspective with this topic [5:55]
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Some...
Aug 24, 2023
What We Cover In This Episode:
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How to begin defining your customer journey by establishing your mission and vision [2:40]
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What you can do to start mapping out the touch points that move your clients through the journey [4:29]
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The key phases of the client journey funnel [12:08]
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Putting it all together with...
Aug 22, 2023
What We Cover In This Episode:
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Why offering more classes doesn’t equal higher member retention [1:08]
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What a recent study about the fitness habits of Gen Z tells us about the future of the industry [5:05]
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Both Megan and Nick’s “Quick Wins” for the week [10:12]
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Why member progress tracking is such an...
Aug 17, 2023
What We Cover In This Episode:
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How you are leaving money on the table right now by not utilizing email automations [2:20]
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The way that radically personalizing email automations drives revenue to your studio [4:41]
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“Must-haves” for automations and a free resource you can get from Telomere and refer to [7:38]